Terms and Conditions

Last Updated: 8 Dec 2024

Welcome to Balloon Bazzar! We appreciate your interest in our balloon products and services. Please take a moment to read these Terms and Conditions carefully before using our website, placing an order, or engaging with our services. By accessing or using our website and services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, you should not use our services or website.

1. General Terms

These Terms and Conditions (“Terms”) govern the use of Balloon Bazzar‘s website and services, including the sale of balloons, balloon decorations, and related products. By using this site, making a purchase, or engaging with us in any way, you confirm that you are entering into a binding agreement with Balloon Bazzar and agree to comply with the following terms.

2. Orders and Payment

• Placing an Order: When you place an order on Balloon Bazzar, you are making an offer to purchase the selected products or services. We reserve the right to accept or reject your offer for any reason, including but not limited to product availability or issues with payment.
• Payment Methods: We accept a variety of payment methods, including credit cards, debit cards, and third-party online payment platforms (such as PayPal). All payments are processed securely. By completing a purchase, you authorize us to charge your selected payment method for the full amount of the order.
• Pricing and Charges: Prices displayed on the website are in [Currency] and are subject to change without notice. The price at the time of checkout is the final price, and no further charges will be added, unless there are additional shipping costs or other fees based on your location or specific requirements (e.g., rush shipping).
• Order Confirmation: After placing an order, you will receive an order confirmation email. This confirmation does not constitute an acceptance of the order but rather an acknowledgment of the receipt of your purchase request. Once the order is processed and shipped, you will receive a shipping confirmation.

3. Product Descriptions and Availability

• Product Information: We make every effort to ensure that the products listed on Balloon Bazzar are accurately described, including size, color, materials, and other specifications. However, we do not warrant that all descriptions, images, or content are free from error or fully accurate. In the event of a discrepancy between the product description and the actual product, we will notify you and offer a solution.
• Availability: While we aim to keep our website up-to-date with available stock, products may occasionally become out of stock. In the case that a product is unavailable, we will notify you via email, and you may choose to either cancel the order, select an alternative product, or wait for the product to be restocked.

4. Shipping and Delivery

• Delivery Times: Balloon Bazzar works with trusted shipping carriers to ensure that your products reach you in a timely manner. Delivery times are estimated at the time of purchase, but actual delivery may vary based on your location, weather conditions, and third-party shipping delays.
• Shipping Costs: Shipping costs are calculated based on the size, weight, and destination of the order. These charges will be displayed at checkout before you complete your purchase. Additional fees may apply for expedited or international shipping.
• International Orders: We do not currently ship to all countries. Please check our shipping policy for more details on international shipping availability and costs. For international orders, you may be subject to customs fees, taxes, or duties imposed by your country’s authorities.
• Incorrect Shipping Information: It is your responsibility to provide accurate shipping information at the time of order. Balloon Bazzar will not be held liable for delays or delivery issues resulting from incorrect or incomplete information provided during checkout.

5. Returns, Cancellations, and Refunds

• Returns: Due to the nature of our products (balloons and custom decorations), we do not accept returns once the order has been shipped. If there is an issue with your order, such as a damaged product, please contact us immediately.
• Cancellations: Orders can only be canceled within 24 hours of purchase. After this period, cancellations cannot be processed, as we may have already begun preparing your order for shipment.
• Defective Products: If you receive a defective or damaged product, you must contact us within 48 hours of receipt. We will work with you to resolve the issue, either by issuing a replacement or providing a partial refund.
• Refunds: Refunds may be issued in cases where the order cannot be fulfilled, the product is unavailable, or the delivery is delayed significantly. Refunds will be processed to the original payment method.

6. Customer Responsibility

• Accuracy of Information: You agree to provide accurate and complete information during the checkout process, including your name, shipping address, and contact information. We are not responsible for issues caused by incorrect or incomplete information.
• Receipt of Delivery: You are responsible for ensuring that someone is available to receive the delivery at the provided address. Balloon Bazzar is not liable for lost or delayed deliveries if no one is available to sign for the package.
• Use of Products: You agree to use our products in accordance with safety guidelines and instructions provided. Improper use of products may cause injury or damage, and Balloon Bazzar will not be held responsible for any accidents or incidents that result from improper use of our products.

7. Privacy Policy

Your privacy is important to us. Balloon Bazzar collects personal information to process orders and provide a seamless shopping experience. We will never share your personal details with third parties, except as necessary to process payments or fulfill orders. For more information on how we handle your data, please review our Privacy Policy.

8. Limitation of Liability

To the fullest extent permitted by law, Balloon Bazzar will not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products, services, or website. This includes any damages related to lost profits, business interruptions, or data loss. Our total liability will be limited to the amount paid by you for the product or service in question.

9. Intellectual Property

The content on the Balloon Bazzar website, including text, images, logos, designs, graphics, and other intellectual property, is the property of Balloon Bazzar or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any part of the website’s content without prior written consent.

10. Modifications to Terms and Conditions

We reserve the right to update, modify, or change these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review these Terms periodically. Continued use of our services after any changes constitutes your acceptance of those changes.

12. Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions or any aspect of your experience with Balloon Bazzar, please don’t hesitate to contact us.